FAQ

Default solution folder, feel free to edit or delete it.

Enable Scollar to Post to Facebook
Occasionally, one of our users on their first login to the Scollar App, specifies not to allow the Scollar App to post to Facebook (FB). The simple steps be...
Thu, Feb 4, 2016 at 4:50 PM
Android Has Blank Orange Screen When Clicking Login
If you get a blank orange screen when you click on the initial Login button, you will need to uninstall Scollar and install its update. It is important to...
Thu, Aug 18, 2016 at 9:45 AM
Does Scollar Mini have GPS?
Yes, Scollar Mini uses one of the most advanced GPS chips on the market today. With this advanced GPS chip, the Scollar Mini can find GPS satellites in unde...
Tue, Apr 18, 2017 at 7:13 AM
What is Scollar Mini's tracking range?
Scollar Mini's early circuitry was tested at transmitting its GPS coordinates up to 650 meters line of sight as discussed in this blog post (http://sco...
Tue, Apr 18, 2017 at 7:14 AM
What size necks will Scollar Mini fit?
The Scollar Mini is designed for small dogs and cats with neck sizes between 8" and 12”. If your pet's neck is larger, register to be notified for...
Tue, Apr 18, 2017 at 7:15 AM
What does the Base Station do?
The Scollar Base Station can connect to your WiFi, which enables you to keep track of where your pets are even while you are away. It also helps extend Scoll...
Tue, Apr 18, 2017 at 7:16 AM
What is the Portable Charging Block?
The portable battery chargers magnetically attach to the Scollar Mini so you don't have to remove the Scollar from your pet. When attached to the Scoll...
Tue, Apr 18, 2017 at 7:17 AM
How does the perimeter barrier work?
The perimeter barrier package is our first module and trains your pets to stay away from areas you don't want them to be, like kitchen counters, table ...
Tue, Apr 18, 2017 at 7:18 AM
Does the Base Station work with more than one smart collar?
Yes! One Base Station will work with any number of collars.
Tue, Apr 18, 2017 at 7:19 AM
How does Scollar Mini send data?
The Scollar Mini relays its position to the Scollar app on any user's phone and/or any user's Scollar Base Station through amplified Bluetooth (2....
Tue, Apr 18, 2017 at 7:19 AM